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Hope G.
Hope G.
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Hope Gomez recommends The Prince and Lady. May 12, 2020 · Quick turn around time. Great quality. Packaging was very nice. Will order from again if needed in the future.
Bryan K.
Bryan K.
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Bryan Kalgren recommends The Prince and Lady. February 25 · They have really good cloth face masks at a very affordable price. Would definitely order from them again.
Allison M.
Allison M.
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Allison McKinstry recommends The Prince and Lady. April 7, 2020 · The masks I ordered are high-quality and pretty. They were also packaged nicely. Highly recommend!
Cynthia C.
Cynthia C.
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I bought the 2 unicorns for my 2 and 4 yr old granddaughters for Easter. I thought they were adorable, the girls loved them and my daughter-in-law thought they were the sweetest things ever! The complimentary pen and notebook were also a delight -- thank you! I am keeping your etsy site handy since I see myself purchasing other items in the future! Thank you for the quality work!
Judy H.
Judy H.
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Neck Pillow - "So very comfortable love it when watching TV or reading in bed, also my grandchildren love it also they also use it on floor to watch TV
Melanie
Melanie
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"Excellent service and loved the product
Judy H.
Judy H.
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"Just would like to say I have never been disappointed when I ordered from you guys, fast friendly service, and the beautiful surprises you send with the orders
Dena F.
Dena F.
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"Our 3rd order for masks! Comfy on ears and nose has wire. Wash well too highly recommend.
Anonymous
Anonymous
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Very nice knives. If any questions they contact you. Customization is great
Priscilla
Priscilla
Etsy Customer
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What a wonderful surprise it is sooo Well made. You will not be disappointed
Kathryn
Kathryn
Etsy Customer
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Quality is amazing! I got to customize the station number on the helmet which I absolutely loved! Would definitely recommend for every fire personnel!
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Prince and Lady’s Shipping policy

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Prince and Lady is not responsible for delays in shipping delays due to postal service problems, severe weather, acts of God or any other issue outside of our control.

Domestic Shipping Rates and Estimates

 Shipping charges for your order will be calculated and displayed at checkout depending on your selection of your preferred method. 

Free Shipping

Free Shipping is occasionally offered for specific specials and/or sales. The shipping carrier and options will be solely selected by Prince and Lady.

 

 

Local pickup

Free local pickup is available for orders within the Erie, PA area. The free local pickup option will be available at checkout once you enter your address, if it meets a local area zip code. You will be notified of the specific pickup instructions once your order has been processed and available for pickup.

International Shipping

At this time, we do not ship outside of the United States. 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at custserve@princeandlady.com with your name and order number, and we will investigate this for you.

If you have registered an account with Prince and Lady you can check on your order status at https://www.princeandlady.com/my-account-2/orders/ .

Shipping to P.O. boxes

Prince and Lady does not offer shipping to PO boxes

Refunds, returns, and exchanges

We accept returns up to 30 days, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

View full policy at https://www.princeandlady.com/refund_returns/

In the event that your order arrives damaged in any way, please email us as soon as possible at custserve@princeandlady.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don’t hesitate to contact us at custserve@princeandlady.com.

 

Need Us?

Questions, Comments? You tell us. We listen.

Email: info@princeandlady .com

 

Need Us? Call Us.

(814) 626-8844